“There’s no way I could do this job without CSC.” That’s how a paralegal who oversees data governance for one of the world’s largest luxury beauty companies describes the impact of building a decade-long partnership with CSC.
The multinational conglomerate supports prestigious beauty brands in nearly 200 countries and manages hundreds of entities across multiple jurisdictions. As the company expanded globally, governance demands grew increasingly complex and hard to manage.
The legal team needed a faster, more reliable way to maintain structured entity data, prepare governance documents, and support reoccurring processes across its growing organization.
From cumbersome to streamlined—with CSC
Prior to partnering with CSC, teams across the organization relied on disconnected systems that took too much time. The legal team manually entered data, struggled to locate or validate information, and spent significant time each week preparing reports and documents.
Plus, as the conglomerate’s entities and jurisdictions increased, the inefficiencies compounded, governance demands increased, processes slowed even further, and the risk of errors doubled.
Document preparation turned into a major pain point for the legal team. And the paralegal recognized they needed a faster, more reliable way to move structured entity data directly into templated governance documents—without repeatedly rekeying and reformatting manually.
The organization began evaluating solutions to help them reduce manual work, improve data reliability, and help the legal team move faster.
They chose CSC. And the results were immediate and measurable.
Turning data into action
With CSC Entity ManagementSM, the organization transformed how it manages and uses entity data. Instead of manually recreating information, teams can now access, filter, and apply real-time data directly within governance workflows.
This shift eliminated repetitive and cumbersome manual processes and accelerated document preparation timelines. The team can now easily download and integrate data directly into their Microsoft Office environment. “It has been an efficiency gamechanger for my biggest projects,” says the paralegal.
In addition, processes that once took weeks of effort now get done in days. “It used to take me weeks and weeks to prep and finalize these processes. Now it takes a fraction of that time,” adds the paralegal.
The legal team reduced their risks, too. By working from a single, reliable source of data, they improved accuracy, reduced the risk of manual errors, and eased the administrative burden across governance processes.
Empowering self-service across a global organization
With flexible user permissions, other teams across the global organization can now quickly find the information they need without relying on legal for routine requests. This reduced bottlenecks—freeing up the legal team to focus on strategic governance initiatives.
[CSC Entity Management is] the first thing I open after my email. I cannot do my job without it.
—Paralegal, one of world’s largest luxury brand companies
Saving hours each week
As the organization evolves, its governance requirements continue to expand. CSC Entity Management provides the flexibility to adapt alongside those changing needs.
Customizable views and reporting tools now allow teams throughout the organization to focus on the most relevant data and streamline day-to-day processes. Over time, these improvements created meaningful efficiency gains.
“Being able to tailor how we view and use data has saved hours of administrative work each week. Those efficiencies add up quickly,” says the paralegal.
Plus, rather than forcing standardized workflows, CSC’s customized solution supports the organization’s existing structure and processes, helping to scale governance operations more efficiently without added complexity.
A partnership built on responsiveness
Beyond the entity management platform itself, CSC’s responsiveness and ongoing support serve as key strengths of the partnership. “My favorite part about working with CSC is their responsiveness and incredible customer service,” the paralegal says.
CSC also continues to incorporate feedback and help the team adapt governance processes as business needs change.
My experience with CSC has been exceptional, from the platform to the support behind it.
—Paralegal, one of world’s largest luxury brand companies
Delivering measurable value day after day, year after year
Nearly a decade after adopting CSC’s Entity Management solution, this global beauty conglomerate credits CSC with helping replace fragmented, manual governance processes with a far more efficient and scalable approach.
Today, the company operates with improved data accuracy, faster governance workflows, and reduced operational complexity. Processes that once took weeks now take days, while teams across the business have easier access to reliable entity data.
Ultimately, CSC helps the leading luxury beauty conglomerate continue growing globally with governance processes built to scale alongside its business.
My favorite part about working with CSC is their responsiveness and incredible customer service.
—Paralegal, one of world’s largest luxury brand companies